Contact Us

 

London

UK Headquarters
128 City Road,
London, EC1V 2NX,
United Kingdom

📧 Support: support@goldoma.com
📧 Returns: returns@goldoma.com
📞 Phone & WhatsApp: +44 7455 621237

 

New York

US Branch
500 Fifth Avenue, Suite 400,
New York, NY 10110,
United States of America

📧 Support: support@goldoma.com
📧 Returns: returns@goldoma.com
📞 Phone & WhatsApp: +44 7455 621237

 

Contact with an expert

    Contact Us – Frequently Asked Questions

    What is the best way to reach Goldoma customer support?
    You can reach us by email at support@goldoma.com, WhatsApp/phone at +44 7455 621237, or by using the contact form.
    What are your customer service hours?
    Monday to Friday, 9am – 5pm (UK time). We aim to respond within 24–48 hours.
    Do you have a return-specific contact?
    Yes. For return or exchange inquiries, email returns@goldoma.com with your order number.
    Can I visit your office in person?
    We currently operate online only. Offices in London and New York are for operations and not open for walk-ins.
    How do I know if my message was received?
    You’ll receive an automatic confirmation email. If not, please check your spam/junk folder.
    How long does it take to get a response?
    Usually within 24 hours on business days; up to 48 hours during peak times.
    Do you offer WhatsApp support?
    Yes, via +44 7455 621237. For order/return issues, email is recommended.

    At Goldoma, we’re passionate about creating spaces that inspire.
    Our brand was founded with a clear mission: to bring timeless style and modern comfort into homes through beautifully curated indoor and outdoor décor pieces.

    Every item we offer is thoughtfully selected for its quality, elegance, and ability to transform a house into a true home. From cozy interior accents to striking outdoor designs, Goldoma is where functionality meets beauty.

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