Terms & Conditions

• “We”, “us”, “our”, and “Goldoma” refer to the company operating this website, including Goldoma LLC (USA) and Goldoma LTD (UK).
• “Website” refers to www.goldoma.com and all associated pages.
• “You” and “your” refer to the user of our website or the customer making a purchase.
• “Products” refers to the items offered for sale on our website.
• “Order” refers to a request to purchase products from our website.
• “Terms” refers to these Terms & Conditions.

All orders are subject to acceptance and product availability. We may refuse or cancel any order at our discretion, including after a confirmation has been sent.

• Prices are shown in the currency displayed at checkout and may change at any time before you order.
• We work to keep descriptions, images, and prices accurate; if an error occurs we may cancel the order and refund any amount charged.
• You are responsible for any applicable taxes, customs duties, or import fees.
• Payment is handled securely by our third-party processors; we do not store full card details.

We ship to the address you provide at checkout — please ensure it is accurate and complete. Standard delivery typically takes 7–14 business days after dispatch. Delivery times are estimates, not guarantees, and may be affected by customs, weather, or carrier delays. Some items ship directly from our suppliers and may arrive separately. See our Shipping & Delivery page for details.

Our returns and refunds terms are set out in our Returns Policy, which is incorporated into these Terms by reference. Please review it for full details on returns, exchanges, and refunds.

All content on our website — including text, graphics, logos, images, and product descriptions — is the property of Goldoma or its content suppliers and is protected by copyright, trademark, and other intellectual-property laws. You may not copy, reproduce, or distribute it without our prior written permission.

Goldoma, our logo, and all related names, designs, and slogans are trademarks of Goldoma or its affiliates. You may not use these marks without our prior written consent.

To the fullest extent permitted by law, Goldoma will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

These Terms are governed by the laws of [your governing jurisdiction — e.g., the State of New Mexico, USA], without regard to conflict-of-law principles. Any dispute will be resolved in the courts located in that jurisdiction, unless mandatory consumer-protection law in your country of residence provides otherwise.

Questions about these Terms? Contact our customer service team:

Goldoma Customer Service
Email: support@goldoma.com
Address: 128 City Road, London, EC1V 2NX, UK
Phone: +44 7455 621237